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Support Ticket 24-Feb-2012
  • 25
    Feb

Support Ticket 24-Feb-2012

An exchange database limit was reached and had advise the customer to start deleting or archiving messages to cut it down before the database start to shut itself down. A couple of things to expand from that statement. First the limit. The old 2003 version can hold up to 75 GB maximum on service pack 2. Beyond that,...

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Support Ticket 23-Feb-2012
  • 24
    Feb

Support Ticket 23-Feb-2012

A home PC connected to the router by wire suddenly start to loose internet connection when they activated wireless for the Ipad to work. They said the PC won't connect to the internet while the Ipad worked flawlessly. I thought it should be the other way around with wireless being prone to interference. This didn't make sense to...

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Support Ticket 21-Feb-2012
  • 22
    Feb

Support Ticket 21-Feb-2012

Another e-mail problem raised. They can receive but when sending, not all are successful. Some came back undeliverable. Looking at the error message, it clearly stated they were blacklisted that's why. How do you get blacklisted and who blacklist list you? There are a couple of anti-spam companies that sell this service and filter the messages for you....

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Support Ticket 22-Feb-2012
  • 22
    Feb

Support Ticket 22-Feb-2012

Had a company raised a call to say they are not receiving any e-mails and no internet as well. I bet if they have other things that uses internet, they are not working as well. So I did what I think should be done first. I had them to call the ISP and get the  internet line tested....

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Support Ticket 20-Feb-2012
  • 20
    Feb

Support Ticket 20-Feb-2012

A couple of sites with no e-mails today. One has an issue with SMTP services, another has lack of space issue. Where do you start to identify the actual problem.

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